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Request Support for nBill Lite

Use this form to request support for nBill LITE only.

For bug reports, please do not use this form - instead, send an e-mail to bugs@nbill.co.uk. Do not use this e-mail address for requesting support, ONLY for reporting definite bugs. If you e-mail me to request support for something that is not a bug, your e-mail will be ignored.

There is a fee of £10 (+VAT if applicable) per support request. One issue per ticket please. If you raise more than one issue in a single ticket, we will address the first issue only. If the problem turns out to be a bug in the software, your fee will be refunded. Please fill in as much detail as possible so that we can assist you quickly.

nBill Lite Version:
 help 
CMS:
Your Website Address:
(where nBill Lite is installed)
 
Depending on the nature of your support request, it might be necessary for us to login to your Joomla Administrator and/or via FTP. It would be helpful if you could provide the login details so that we do not have to delay by asking you for them later.
Joomla Administrator Username:
Joomla Administrator Password:
FTP Address:
FTP Username:
FTP Password:
 
Please describe the problem as clearly and accurately as possible. Give step-by-step instructions on how to reproduce the problem. If you see any error messages, please quote them exactly as they appear.
* Problem: