Author Topic: Failure to install authnet extension  (Read 1767 times)

Offline adorchak

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Failure to install authnet extension
« on: 27/October/2008, 06:43:49 PM »
I managed to get nbill installed after wrestling with the ioncube decoder install for a couple of hours, now I am trying to install the AUTHORIZE.NET extension from the nBill extenion installer and I get the following message:

The installation failed because the following file could not be created: /var/www/vhosts/MICHIGANZOOM.COM/subdomains/test/httpdocs/administrator/components/com_netinvoice/admin.gateway/admin.authnet/authnet.php (if this file already exists, try uninstalling the existing extension first).

Prior to this I received a similar message so I changed the permissions to 777 for the administrator/components/com_netinvoice/admin.gateway and components/com_netinvoice/gateway folders.  I noticed that the extension install was able to create subdirs in both of these dirs but apparently unable to copy the files needed.

Please help !!   

Offline netshine

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Re: Failure to install authnet extension
« Reply #1 on: 27/October/2008, 07:22:22 PM »
Try deleting the sub folders that were created and installing the extension again. If it still will not work, please raise a support ticket, as I would need access to your site to see what is wrong.

Offline adorchak

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Re: Failure to install authnet extension
« Reply #2 on: 27/October/2008, 07:57:16 PM »
Yes I tried deleting the subdirs and reinstalling ... same result.  Raising a trouble ticket now.

Thanks for your prompt reply.