Author Topic: My hosting company removed support for ionCube  (Read 206 times)

Offline marcel073

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My hosting company removed support for ionCube
« on: 28/June/2012, 09:08:07 AM »
Hi,

Without any communication upfront my hosting company removed the support for ionCube a few days ago. Now I can't access NBill anymore. My hosting company says no one made use of it. Now they support Zend.
I am using NBill 2.3.0 on Joomla 2.5.

Anyone any idea?

Marcel

Offline netshine

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Re: My hosting company removed support for ionCube
« Reply #1 on: 28/June/2012, 09:14:30 AM »
That is atrocious behaviour for a hosting company. Obviously they did not check whether anyone was using it because they didn't know you were. It is possible to run both Zend and ionCube on the same server, so there is no reason why they should withdraw support for ionCube. Depending on how the server is configured, it might also be possible to install ionCube just on your account, and not server-wide (you can use the wizard script file that comes with the ionCube loaders to check whether that is possible or not).

Unfortunately, it is not possible to run nBill without ionCube, so unless your hosting company will allow you to get ionCube running on your account, the only other option is to move to another host.

Offline marcel073

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Re: My hosting company removed support for ionCube
« Reply #2 on: 28/June/2012, 09:36:28 AM »
Hi netshine,

After issuesing a formal complaint with my hosting company they desided to reinstall ionCube server wide again.
(They probably had more customers complaining)

Regards,

Marcel

 

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