Author Topic: orders renewal offline payment  (Read 467 times)

Offline apopescu

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orders renewal offline payment
« on: 14/June/2011, 09:21:47 AM »
when the customer needs to renew the order it doesn't get the possibility to choose the offline payment on the form.  Nbill Dispaly options - My orders - "Allow choice of gateway" is set to "Yes".thank you!

Offline netshine

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Re: orders renewal offline payment
« Reply #1 on: 14/June/2011, 09:38:54 AM »
I might have missed your point, but there doesn't seem much point in offering offline payment for order renewal, as nBill cannot do anything about it - the administrator would have to sort it out when the payment comes in.

Offline apopescu

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Re: orders renewal offline payment
« Reply #2 on: 14/June/2011, 10:10:38 AM »
then how can a customer make the renewal without using online payment? Or must he necessarily do a new order?
For the ones that pay online everything ok: they click on renewal link and go on with online payment procedure, than we see the invoice generated automatically by nbill.

Offline netshine

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Re: orders renewal offline payment
« Reply #3 on: 14/June/2011, 11:06:42 AM »
They just send you the payment. I guess you are suggesting that by renewing but choosing offline payment, the invoice can be generated even though no payment has been made, and the administrator can then just mark the invoice as paid when they receive the offline payment? It would probably also require a new configuration setting to make it optional, but I'll move this topic to the suggestions board.

 

anything