Author Topic: Runtime Error. Payment Gateways Settings Page.  (Read 969 times)

Offline hyslecfs3

  • Jr. Member
  • **
  • Posts: 9
    • View Profile
Runtime Error. Payment Gateways Settings Page.
« on: 05/April/2011, 09:39:28 AM »
Hi,

Today one of my clients reported that the payment page was not working. I tried to check the settings on nbill>Website>Payment Gateways then found that the page couldn't be loaded due to runtime errors. Perhaps that's why the payment page isn't loading?

All other nbill pages are working fine. Only the payment gateways page is having a problem.

Attached is a screen shot what it's shown when I hit the Payment Gateways page. Same in both Firefox and IE.

Thanks.

----------------------
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Tue, 5 Apr 2011 08:24:21 UTC

Message: Object expected
Line: 20
Char: 40
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: Object expected
Line: 20
Char: 1
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: Object expected
Line: 17
Char: 46
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: Object expected
Line: 17
Char: 1
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: Object expected
Line: 17
Char: 46
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: Object expected
Line: 17
Char: 1
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: Object expected
Line: 20
Char: 40
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: Object expected
Line: 20
Char: 1
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway

Message: 'document.adminForm.task' is null or not an object
Line: 165
Char: 1
Code: 0
URI: http://onecore.co.uk/sub/administrator/index.php?option=com_nbill&action=gateway
« Last Edit: 05/April/2011, 09:43:53 AM by hyslecfs3 »

Offline netshine

  • Administrator
  • Hero Member
  • *****
  • Posts: 4,959
    • View Profile
Re: Runtime Error. Payment Gateways Settings Page.
« Reply #1 on: 05/April/2011, 09:58:10 AM »
Which payment gateway(s) are you using? And which versions of those gateways do you have installed? Have you tried uninstalling and re-installing the payment gateway(s)?

Offline hyslecfs3

  • Jr. Member
  • **
  • Posts: 9
    • View Profile
Re: Runtime Error. Payment Gateways Settings Page.
« Reply #2 on: 05/April/2011, 10:21:15 AM »
I'm using the Worldpay Junior. Version 2.0.3

I don't think this is something to do with a plug in as it's the nbill page not showing a list of gateways rather than a plug in problem?

I will give a go.

Offline hyslecfs3

  • Jr. Member
  • **
  • Posts: 9
    • View Profile
Re: Runtime Error. Payment Gateways Settings Page.
« Reply #3 on: 05/April/2011, 10:37:41 AM »
Back to normal now  :)

Still very curious how that happened in the first place as no one changed any settings.

Anyhow thanks for the help!


 

anything