Broken logo in PDF invoice

[one]

I use PNG format logo file and when generate invoice in PDF is see logo is broken. How I can fix this?

[netshine]

Are you saying it works with a gif but not a png? Or it does not work at all?

Make sure your /cache/ and /out/ folders (within the pdfwriter folder) are both writable by the user PHP runs under. Also re-download the html2ps script and re-upload it to your site in case any files got corrupted or missed.

[one]

I see this problem with PNG format logo. Now I have tested with GIF and with this format PDF has generated normaly.

All folder you ask have corect rights

[netshine]

Ok, well the workaround is to use a gif then! I will look into why png files are not being shown, although as I did not write the PDF generator, there is a chance that it might not be possible for me to fix.

[one]

Clear. And what about JPG?

[netshine]

Jpegs are for photographs, they are not meant to be used for logos, as they distort hard edges.

[one]

Clear!

[one]

I have same problem on nBill Lite now. PNG, GIF logos not showing on invoice in PDF format.

[one]

In apache logs i see:


[Fri May 18 21:44:35 2012] [error] [client X.X.X.X] Unrecognized HTTP result code:303, referer: http://www.www.domain.com/administrator/index.php?option=com_nbill
[Fri May 18 21:44:35 2012] [error] [client X.X.X.X] Cannot open http://www.domain.com/index.php?option=com_nbill&tmpl=component&action=show_image&file_name=vendors/1.gif&Itemid=999999999, referer: http://www.domain.com/administrator/index.php?option=com_nbill
[Fri May 18 21:44:35 2012] [error] [client X.X.X.X] Cannot fetch image: http://www.domain.com/index.php?option=com_nbill&tmpl=component&action=show_image&file_name=vendors/1.gif&Itemid=999999999, referer: http://www.domain.com/administrator/index.php?option=com_nbill

[netshine]

What happens if you visit http://www.domain.com/index.php?option=com_nbill&tmpl=component&action=show_image&file_name=vendors/1.gif&Itemid=999999999 in a browser? (after replacing domain.com with your actual domain of course).

[one]

I see vendor logo...

[netshine]

Try deleting and then re-uploading your vendor logo (using the nBill vendor record to upload the logo, not FTP). Double check the file permissions on the logo image file to make sure it is readable by the user PHP is running under.

[one]

(using the nBill vendor record to upload the logo, not FTP)

I have done that with gif and jpg file format. I have try to change file permission to 777. The same result...

[one]

I have put image directly to tempate with path to image components/com_nbill/images/vendors/imagename and now it shown on PDF invoices.

[netshine]

Sorry, I didn't see your previous reply for some reason (the forum normally flags new posts, but failed to do so in this case). Glad you found a workaround anyway!