Author Topic: Easy way to customize invoice emails?  (Read 457 times)

Offline tmilazzo

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Easy way to customize invoice emails?
« on: 27/June/2012, 07:51:36 PM »
Hi nBill team,

 Is there an easy way to customize email templates, particularly the default Invoice email template, without php coding? I would just like to change some of the text on the default template to direct clients to email us rather than "You can see all of your invoices online by logging in at..."

 What's the best way to accomplish this?

 - Tim

Offline netshine

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Offline tmilazzo

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Re: Easy way to customize invoice emails?
« Reply #2 on: 28/June/2012, 03:37:10 PM »
Thanks.

Offline pjmfd

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Re: Easy way to customize invoice emails?
« Reply #3 on: 11/July/2012, 01:14:35 PM »
Please see http://www.nbill.co.uk/help/index.php?page=change-text-of-emails.html

I have customised this file (/administrator/components/com_nbill/language/en-GB/email.en-GB.php) but it is not picking up the alterations. My invoice email default text picks up the original text as in your help file. What am I missing?

Offline netshine

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Re: Easy way to customize invoice emails?
« Reply #4 on: 11/July/2012, 01:54:33 PM »
Have you thoroughly checked all the entries in that lanaguage file? Some of them are quite similar but used for different purposes (for example for different document types, depending on whether the user is logged in or not, and whether the document is being attached to the email or not). Could it be that you just haven't changed all of the relevant entries?

Offline pjmfd

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Re: Easy way to customize invoice emails?
« Reply #5 on: 12/July/2012, 05:12:12 PM »
I have followed the file exactly, changing the text shown in red for the invoice section. It did work previously but has ceased to.

Offline netshine

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Re: Easy way to customize invoice emails?
« Reply #6 on: 12/July/2012, 07:22:13 PM »
I have followed the file exactly, changing the text shown in red for the invoice section.
The help file just gives some example lines, it is not a comprehensive list of all the items that can be changed.

It did work previously but has ceased to.
If that's the case, something has changed. The only way I can investigate further would be to login to your site and take a look, so if you'd like me to do that, please submit a support ticket: https://www.nbill.co.uk/component/option,com_nbill/Itemid,60/action,nb_helpdesk/task,order/cid,14/