VAT ISSUE

[G.deangeli]

HI Everybody

I generated a new invoice (from 2 orders) that does not include VAT.
VAT feature was OK in previous invoices.
I have a VAT code set (FR = 19.6%) in client form
Question 1: any suggestion of things to check/solution?
Question 2: may I modify invoice manually and add VAT in this invoice?
Thanks
G ?rard
 

[attachment deleted by admin]

[netshine]

Sorry, I did not really understand what the problem is here...?

[G.deangeli]

Sorry, I did not really understand what the problem is here...?

VAT amount does not show up in the tax field and is not added to the final price.
 

[netshine]

Does the tax amount show up in the 'Total Tax' setting on the order editor (at the end of the page)?

[G.deangeli]

Does the tax amount show up in the 'Total Tax' setting on the order editor (at the end of the page)?

NO!
(see attachment)

[attachment deleted by admin]

[netshine]

Then that is why it does not appear on the invoice. Did you create the order record yourself or was it generated by an order form? If you created it yourself, is it possible you accidentally deleted the tax amount from the order record? If it was created by an order form, do all records created by that order form produce the same result? Is there a matching tax record for the country that the client belongs to? Is there any custom code on the order form?

[G.deangeli]

Then that is why it does not appear on the invoice. Did you create the order record yourself or was it generated by an order form? If you created it yourself, is it possible you accidentally deleted the tax amount from the order record? If it was created by an order form, do all records created by that order form produce the same result? Is there a matching tax record for the country that the client belongs to? Is there any custom code on the order form?

No order form :
- I created an order from the back end myself
- tax record is FR = 19.6%
- previous orders with similar indications worked OK
Question ; can I add VAT manually in the invoice?

[netshine]

Yes you can add anything you like manually on the invoice.

The tax amount is automatically populated on the order record based on the country of the client you select, but the value can be overwritten manually. I therefore infer that either the client selected is in a country that does not have a matching tax record, or you accidentally deleted the tax amount.

[G.deangeli]

Thanks for you help!
The country is France and is shown in the client record.
But  will check that VAT is shown in the order next time.
Regards
G ?rard
 

[dynorodney]

Russell

Not sure if this is the answer to this problem or whether its a seperate issue

I raised an invoice this evening with 4 items on it

The first item was fine - the vat value correctly added the 17.5% vat and updated the vat amount when i changed the quantity however when i hit Add item and added items 2, 3 and 4 it left the VAT rate at 0 and therefore the calculated figure was 0

When i went in to edit the vat rate to be 17.5 on the individual line items it also did not recalc the vat value so it had to be manually put in by me. The VAT rate shows on shipping side of things correctly but again putting a value in the shipping cost doesnt calculate the shipping vat this doesnt seem to work on line 1 either but i dont use shipping figures so unsure if its meant to do this or not)

As I say, unsure if this is what G deangeli is having a problem with  but it sounded vaguely similar and may explain their symptoms (mine was manually created though rather than from 2 orders)

Tony

[netshine]

This is a separate issue, but to fix it, try replacing your /administrator/components/com_nbill/admin.html/invoices.html.php file with the attached.

[attachment deleted by admin]

[dynorodney]

Russell

Hi. Vat is now working on the subsequent lines (shipping vat still isnt but that doesnt affect me personally) however for some reason we now have an issue with the unit price.

If i hit Lookup SKU and manually select the item it brings the price in. If I do what I normally do for chargeable hourly work and type in "HOURLY" in the SKU and hit lookup SKU, it brings the description in but not the price. Fairly sure this was working earlier before the swap over to this new file but i did keep the old file so i can flip back if you cant reproduce

Tony

[netshine]

Ah yes, sorry - try this one.

[attachment deleted by admin]

[dynorodney]

okely dokely. yep fixed. thanks.

[kevenwatt]

This fixed my error as well. Thank you very much!