Author Topic: Can't finish the payment processing when make an order  (Read 436 times)

Offline tqhung

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Can't finish the payment processing when make an order
« on: 17/February/2010, 11:22:38 AM »
Hi all,
I am have a problem with Payment processing, on my site Nbill can't complete the payment processing. What I am using is: Nbill 2.0.6 and PaypalProUS payment gateway. After I enter the CC info in payment step, the Nbill take the payment process, just money transaction is done, and the confirm email is sent to site admin. But then it display the blank page, order status is still pending, and in the email send to admin, there is warning:

Administrator Notification - new order for user admin -
Warning - this order form has been processed, but nothing was actually ordered. Therefore there will be no order record available in nBill for this form submission.


In the order form, I attached 1 field to the product, and this field is mandatory as in "Create Order Form" instruction. Does anyone get this problem earlier or know how to solve it. Please give me a help!!!

Online netshine

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Re: Can't finish the payment processing when make an order
« Reply #1 on: 17/February/2010, 11:29:08 AM »
Please upgrade to 2.0.8. If the problem persists, please submit a support ticket as I would need access to your site to investigate.

Offline tqhung

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Re: Can't finish the payment processing when make an order
« Reply #2 on: 17/February/2010, 09:00:02 PM »
Thanks so much for quick post, I will get back as soon as updating is done.