No Logo in pdf

[james]

When I generate a PDF the company logo does not show, I just get a square box with "logo" in it.

It works fine on HTML

Any ideas?

[netshine]

If you submit a support ticket giving me access to your site I will see if I can find an explanation, but I don't guarantee to be able to fix problems in the PDF generator as I did not write it.

[james]

Ahh ok dont worry about it, im not that bothered, I thought it might be a common issue.

[vspaziani]

Ok, I have no image in pdf creation, next my php.ini in website roor dir:

register_globals = Off
session.save_path = "/home/user/public_html/sitefolder/cache"
upload_max_filesize = 5M
post_max_size = 5M
max_execution_time = 90
zend_extension="/home/user/public_html/sitefolder/ioncube_loader_lin_5.2.so"

With the same config I use other nbill websites without any issue.

[EDIT]The website domain in this moment is not pointing to this server, and I noted that in some way html2ps make some kind of request to dns to obtain the ip address: so if you have not a dns entry for the website html2ps doesn't work with photos.

Can anyone tell me hot to fix it for test website?

[netshine]

You could try adding an entry to your hosts file while the DNS is not pointing to the server.

[erikp]

Ok I also get the no logo issue with the recent upgrade to nbill 2.0

thanks

[netshine]

If you submit a support ticket giving me access to your site I will see if I can find an explanation, but I don't guarantee to be able to fix problems in the PDF generator as I did not write it.