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Author Topic: ERROR - A callback was received by the SECPay payment gateway  (Read 251 times)
NB
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« on: 03/October/2011, 09:41:17 AM »

Hi

Since installing the upgrade nbill 2.2 on Joomla 1.5.2.1 on processing a repeat payment we are getting error emails saying that the hash key does not match.  I have reset the hash/digest keys in both nbill and secpay, however just received another error this morning (some sensitive info replaced with xx):

ERROR - A callback was received by the SECPay payment gateway on nBill, but the digest hash did not match with the digest key held in the gateway configuration. No action has been taken. [unhashed: trans_id=XXXXXXXXXXXXXXX/M&amount=xx.xx&merchant=xxxxxxxxxxxxx; calculated: xxxxxxxxx; hash: xxxxxxxxxxxx]

Please advise

Regards, N
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netshine
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« Reply #1 on: 03/October/2011, 09:46:12 AM »

This is a problem with Paypoint (SECPay), not a bug in nBill. I have been getting the same errors. I have raised it with them, and they (eventually) replied saying that they introduced a bug in a recent update (an extra ampersand is being added to the string before applying the hash). They say they will issue another update this week (Wednesday I believe) to fix it. Having said that, I have been having problems with SECPay since mid-July and they have been extremely slow at responding, so I'm not holding my breath!
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NB
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« Reply #2 on: 03/October/2011, 10:52:23 AM »

Thanks for the update Russell.

Kind regards, N
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