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Author Topic: Sudden error message: Unable to create invoice from quote  (Read 199 times)
G.deangeli
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« on: 29/August/2011, 08:39:46 AM »

Hello Everybody

I have been using NBill (2.2 with Joomla 1.5.23) with no issue for quite some time.
But I got the following error message  this morning:
//Version 2.2.0 define("NBILL_QUOTE_NO_INVOICE_GENERATED", "An invoice could not be generated for this quote. As a result, the quote status has been updated (pending items are now marked as accepted), but the receipt has not been recorded. You may need to create invoice and/or income records manually for this transaction.");

As a result I was unable to generate invoice from quote.
Any suggestion?

Thanks
G ?rard
 
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netshine
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« Reply #1 on: 29/August/2011, 09:09:26 AM »

I assume you have 'auto create invoices' set to 'yes' on the quote record? If so, please send me a dump of your nBill tables (to support@nbill.co.uk), as I will need to step through the process with your data to find out what is causing the problem.
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G.deangeli
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« Reply #2 on: 29/August/2011, 09:49:41 AM »

Yes :invoice_autocreate is set to yes, as usual
I am sending you Nbill tables as requested.
The issue is with quote DE-11012

Thanks.
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