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diddly
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« on: 23/March/2010, 10:24:09 PM » |
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I upgraded to 2.0.9 as the character with accents are showing highlighted question marks. This also happened when I upgraded from 2.0.7 to 2.0.8. Can you fix this please? Thanks.
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netshine
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« Reply #1 on: 24/March/2010, 10:40:20 AM » |
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Could you please submit a support ticket giving me access to the site so I can see what is going wrong?
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mix
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« Reply #2 on: 24/March/2010, 01:02:07 PM » |
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May still join the case because he came back with character encoding. Here's what I observed: new user accounts that do not have updated data for the invoices are given in absolute command <input... value=... not as utf-8 even though the entire database, including data stored in it is in utf-8. So a user wishing to enter the data in the form first needs to improve its name because, instead of properly (in my case are the Polish characters) is displayed with question marks. When these data are recorded in Table jos_nbill_contact now displays correctly.
Responsible for displaying the form is the file /components/com_nbill/html/profile.html.php and possibly instructions:
<?php
$fe_profile = new nbill_fe_profile_custom();
$fe_profile->display($profile_fields, $field_options, $sql_field_options, $contact_data, $entity_data, $countries, $email_options_xref, $entity_in_error) ?>
I tried to find how to read data from the database to the variables, however, is a big project - it will take some time.
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netshine
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« Reply #3 on: 24/March/2010, 02:04:28 PM » |
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It is Joomla that decides the character encoding, not nBill. In Joomla 1.5, the encoding is set to UTF-8 - it does not require anything else in the way HTML input tags are output. I am unable to recreate any problem with character encoding, so if it is not working I can only help if I can gain access to your site.
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mix
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« Reply #4 on: 24/March/2010, 02:50:32 PM » |
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What is to be the kind of access? Only the file component?
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netshine
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« Reply #5 on: 24/March/2010, 03:15:02 PM » |
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I would need access to Joomla administrator. It might be necessary to have FTP access as well, but not necessarily.
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mix
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« Reply #6 on: 24/March/2010, 03:20:34 PM » |
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Ok, since currently I am using nBill Lite (I had to uninstall the full version to be able to find a possible solution) - Is not it bother you?
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netshine
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« Reply #7 on: 24/March/2010, 04:35:20 PM » |
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If the problem is in nBill Lite, I'm afraid I have to charge for support (although if it turns out to be a bug the charge will be refunded).
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diddly
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« Reply #8 on: 24/March/2010, 04:36:09 PM » |
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Ok, for some reason Chrome is at odds with nBill, it shows up like and it goes for the ghost contact creation. FF seems fine. Just as a heads up though in case more and more users move to Chrome, you may get hassled more so might want to post a warning about use of Chrome. Thanks for the help.
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netshine
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« Reply #9 on: 24/March/2010, 05:48:30 PM » |
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It works fine on chrome for me. Do you have the encoding set to 'auto detect'?
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mix
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« Reply #10 on: 24/March/2010, 10:06:23 PM » |
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Well but the same problem also applies to the full version nBill. Does it change anything if, instead of the Lite version will be installed 30 day trial full version? I really want to buy this component, but only when they will work properly.
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netshine
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« Reply #11 on: 24/March/2010, 11:03:18 PM » |
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Ok, please submit a support ticket and I will take a look.
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