Important! If you enter the wrong value in 'Live Site' when ordering a license key it will not work and you will have to pay extra to get it changed, or order an additional license key using the correct value. Refunds and replacements are NOT issued if you enter the wrong value so make sure you fully understand this page before ordering a license key! If you have not purchased a key before, make sure you order a free trial license key before you buy a license key - then you can make sure you are using the correct value without wasting any money.

nBill is licensed to a particular website, not to a particular domain. So if you have more than one Mambo or Joomla website on your domain (eg. if you have an additional installation in a sub-folder or a sub-domain), you would need a separate license key for each site.

How to find your 'Live Site' value

If you are using Joomla 1.0 or Mambo 4.6, you can find your live site value by logging into the administrator, going to Site->Global Configuration, clicking on the 'Server' tab, and copying the value shown in bold typeface under 'Live Site'.

If you are using Joomla 1.5, the Live Site setting has been dropped - Joomla just picks up the location from wherever it happens to be installed. To find out what value you should use when ordering a license key, login to Joomla Administrator, and click on the Preview link at the top right. The copy the address from the browser address bar, but remove the / (slash) from the end.

Please Note: Under no circumstances should your 'live site' setting end in a slash / or /index.php. It should be either a complete domain name or a domain name plus folder but without a trailing slash (eg. if your live site setting says http://www.mydomain.com/joomla, you would need to include the /joomla bit - please note, this is an example only - don't add /joomla unless your live site setting says so). In rare circumstances, it might also include a port number after the domain name (a colon : followed by a number).

If you are using Joomla 1.0 or Mambo 4.6, and your live site setting in global configuration has a trailing slash, you need to edit your configuration.php file (in the root folder where Joomla is installed), and remove it - it is unnecessary and will result in errors.

Using nBill on localhost

If your live site setting starts with 'http://localhost', do not use this value to request a license key. Use the live site setting from your live website - it will still work on localhost, regardless of the value. As free trial license keys are restricted to one per live site, you will not be able to order a key for most localhost values, so you must use the live value.

If in doubt, check with us before purchase. If you have a problem with your license key, you can also check this forum topic.